Delivery & Return
- For all letter shipping options,
- applicable to orders containing only nail wraps.
- there is no tracking number or signature collected upon delivery, please check your mailbox for your shipment.
- All standard and express shipping options come with tracking services.
- All orders are dispatched from Monday to Friday. It normally takes 1-2 business days to process your order before dispatch.
- Delivery is Monday to Friday. The estimated delivery time is upon dispatch and may vary depends on your location and Australian Post service availability.
- Out of order products will be dispatched as soon as the product is back in stock.
- You can return or exchange your unopened product within 14 days.
- Please email us at firstname.lastname@example.org to be issued a Return Authorisation. Make sure you include:
- Your order number
- Items to be returned
- Reason for the return request
- Unauthorised returns will not be accepted.
- You are responsible for the costs of returning goods to us unless it is faulty or not as ordered.
- Once determined the return is in compliance with our terms & conditions, we will at your request either refund the price of the product to your original payment method (excluding delivery fees) or exchange the product for another colour.